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VOD Not Permanent?
Posted 3/18/2014 1:08 PM

Supreme Being
Supreme Being

Group: Forum Members
Active: Today @ 8:10 PM
Posts: 5,354

Some time ago I paid for and downloaded a video. It seemed to play for a few month after that, but yesterday I was trying to rename it and it would not play, giving some kind of error message with some verbiage about DRM and an error code. What went wrong?

Did see the message about VOD's being owned after I posted this.

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Posted 3/19/2014 1:41 AM

Forum Administrator
Forum Administrator

Group: Advanced Members
Active: 7/28/2015
Posts: 200
What you describe sounds like an issue we had with our oldest VOD uploads. We've since made new versions of those titles available which should not have this problem. Please delete the bad versions, log into your VOD Queue, add the titles back into your queue, and download them again. We apologize for any inconvenience.


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